A Sleep Trial That Works For You
120-Night Risk-Free In-Home Sleep Trial
Try your Logan & Cove luxury mattress in your own home for 120 nights. If you aren’t completely satisfied, we’ll give you a full refund and pick up your mattress for free, at a time convenient for you.
How Logan & Cove's Sleep Trial Works
Starting Your 120-Night Trial
Your new Logan & Cove luxury mattress will arrive at your front door in a tall box ergonomically designed for maneuverability. Once in your master bedroom, remove it from the box, unroll it, and unwrap it from the reinforced plastic packaging. It will take up to 24 hours for your mattress to completely expand. Your 120-night trial begins on the day your mattress arrives at your doorstep. So relax, enjoy, and take your time.
Indulge & Enjoy Incredible Sleep
Many customers experience deep, satisfying sleep from their very first night. Others might take more time to adjust to their new mattress. Experiencing this adjustment period is common, so we ask that customers try their mattress for at least 30 nights.
Experiencing the comfort of the Logan & Cove mattress in your own home will give you a far better opportunity to evaluate whether it is right for you.
Hassle-Free & Convenience Guarantee
Your time is as important to us as your sleep. If you’re not completely satisfied with your new mattress between nights 30 and 120, you’re protected by our hassle-free guarantee.
Simply contact our customer care team to arrange a return when it is most convenient for you. We will work with local movers, charities, and community organizations to pick up the mattress from your home and donate it to someone who needs it.
You’re Protected After Your Trial
After the 120-night sleep trial ends, your new Logan & Cove mattress is covered for 15 years for any issues relating to craftsmanship and quality. If anything goes wrong during that time, the entire purchase is covered by a non-prorated warranty.
Throughout the lifetime of your mattress, our highly commended customer care team will be there to help you and our tens of thousands of other delighted customers with any questions or concerns you might have.
Frequently Asked Questions
Common questions regarding the Logan & Cove in-home sleep trial.
What items qualify for the 120-night sleep trial?
Every Logan & Cove mattress you order qualifies for its own 120-night trial, provided you have not previously returned a Logan & Cove mattress.
When does my sleep trial begin?
Your sleep trial begins on the day your new Logan & Cove mattress arrives at your home.
Do I need to use a mattress protector during my trial?
No; however, we do recommend that you use a protector as we will not accept returns of mattresses that have been damaged or stained.
When can I return the mattress?
You can return your mattress at any time between day 30 and day 120 of your trial.
Why can't I return the mattress sooner?
It is common for some sleepers to take extra time to adjust to their new mattress. Because of this, we require that customers take at least 30 days to try their mattress before initiating a return.
How do I return a mattress?
Who will remove my mattress if I decide to return it?
We have a network of local movers, charities, and community organizations across Canada who will pick up your mattress from your home.
What happens to my mattress after I return it?
Your returned mattress will go to someone who needs it or will be disposed of responsibly. We do not re-sell used mattresses.
Do I have to pay for the return?
Will I receive a full refund after the mattress has been returned?
Yes; however, we will not refund extra shipping fees or fees we incur when picking up your mattress from an address that is different than the original shipping address.